Welcome to Ampay. These Terms & Conditions govern your access to and use of the Ampay website, platform, applications and related digital financial and other services.
By accessing or using our services, you agree to comply with these Terms & Conditions. Please read them carefully before using Ampay's services.
By accessing, registering for or using Ampay's website, platform or services, you confirm that you have read, understood and agreed to these Terms & Conditions.
If you do not agree with any part of these terms, you should discontinue using the applicable Ampay services.
Ampay provides access to a range of digital financial, payment, utility, government and related services.
Services may include, subject to availability and eligibility:
You must provide accurate information and meet the applicable eligibility requirements for the service you are requesting.
Certain services may be subject to additional eligibility, KYC, identity verification, age, documentation or regulatory requirements.
Where account registration is required, you agree to provide complete and accurate information.
You are responsible for maintaining the confidentiality of your account credentials and for all activities carried out through your account.
Ampay may suspend or restrict an account where information appears inaccurate, fraudulent, unauthorized or inconsistent with applicable requirements.
Certain Ampay services may require KYC, Aadhaar, PAN or other identity verification.
You agree to provide valid and accurate documents or information when required. Services may not be available if required verification cannot be completed.
Transactions initiated through Ampay may be subject to verification, processing requirements, service availability and applicable limits.
You are responsible for reviewing transaction details before confirming a transaction.
Once a transaction has been successfully processed, cancellation, reversal or refund may be subject to the applicable service provider's rules and processing procedures.
In the event of a failed, pending or reversed transaction, resolution may depend on the service provider, banking partner, payment network or other relevant intermediary.
Where a refund is applicable, it will be processed according to the applicable transaction and service provider policies.
Ampay aims to provide reliable and continuous access to its services. However, certain services may temporarily become unavailable due to maintenance, technical issues, network interruptions, banking partner downtime or circumstances beyond our reasonable control.
You agree not to use Ampay services for:
Retailers, agents or business users using Ampay services must follow applicable operational, KYC, transaction and compliance requirements.
Retailers and agents must not misuse customer information, credentials, OTPs, PINs or transaction information.
Certain services available through Ampay may be provided, processed or supported by third-party banks, payment networks, service providers, insurers, lenders or other partners.
Such services may be subject to additional terms, conditions, eligibility criteria and policies of the respective service provider.
Certain services may involve applicable fees, charges, commissions or transaction costs. Any applicable charges may depend on the service, transaction type and relevant service provider.
Users should review applicable charges before completing a transaction.
Unless otherwise stated, the Ampay name, logo, website content, design, graphics, software, text and other materials are protected by applicable intellectual property laws.
You may not copy, reproduce, modify, distribute or commercially exploit Ampay's content without appropriate authorization.
Your use of Ampay services is also subject to our Privacy Policy, which explains how we collect, use, process and protect your information.
Please review our Privacy Policy before using services that require personal, identity or transaction information.
To the extent permitted by applicable law, Ampay shall not be responsible for losses arising from circumstances outside its reasonable control, including network failures, banking system downtime, third-party service interruptions or unauthorized access caused by circumstances beyond Ampay's reasonable control.
Ampay may suspend, restrict or terminate access to services where reasonably necessary, including in cases of suspected fraud, misuse, violation of these terms, regulatory requirements or security concerns.
Ampay may update these Terms & Conditions from time to time to reflect changes in services, technology, legal requirements or business practices.
Updated terms will be published on this page. Continued use of the services after an update may constitute acceptance of the revised terms, subject to applicable law.
These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India, subject to applicable jurisdiction and legal requirements.
If you have any questions, concerns or complaints regarding these Terms & Conditions, you can contact Ampay through the details below.
Email: support@ampay.in
Privacy: privacy@ampay.in
Address: 2nd Floor, Lane No-1 Shasatri Nagar colony, In front of IP Mall, Sigra Varanasi 221010
By using Ampay's website, platform or services, you acknowledge that you have read and understood these Terms & Conditions and agree to comply with them, subject to applicable law.