At Ampay, we respect your privacy and are committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, store and protect information when you access our website, platform, applications and related services.
By using Ampay's services, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described below.
Depending on the services you use, we may collect information necessary to provide and support our services.
When you use financial or payment-related services, we may collect transaction details such as transaction type, amount, date, status, reference number and other information required to process and maintain transaction records.
This Privacy Policy applies to information collected while using Ampay services, including but not limited to:
We may use the information collected from you for purposes including:
Certain Ampay services may require identity verification or KYC information. Where Aadhaar, PAN or other identity information is required, such information will be collected and processed only for legitimate service, verification, compliance or transaction purposes.
Sensitive identity and financial information should only be provided through authorized Ampay channels. Users should never share passwords, OTPs, PINs or other confidential authentication details with unauthorized persons.
Ampay does not sell your personal information for unrelated commercial purposes. Information may be shared where necessary to provide requested services, process transactions, maintain platform operations or comply with applicable requirements.
Depending on the service, information may be shared with or processed by:
We take reasonable technical and organizational measures to protect information against unauthorized access, alteration, disclosure, misuse or loss.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure. Users should also take appropriate precautions to protect their account credentials, OTPs, passwords and other confidential information.
We retain information for as long as reasonably necessary to provide services, maintain transaction records, resolve disputes, prevent fraud and comply with applicable legal, regulatory and contractual requirements.
Retention periods may vary depending on the type of information and the service involved.
Our website may use cookies and similar technologies to improve website functionality, understand usage patterns, remember preferences and improve user experience.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Ampay may provide links or access to third-party websites, applications or services. These third parties may have their own privacy policies and terms.
Ampay is not responsible for the privacy practices or content of third-party websites or services that are outside our control.
To help protect your information, you are responsible for:
Our services are not intended for individuals who are not legally permitted to use the applicable financial or digital services. We do not knowingly collect personal information from children where such collection is prohibited by applicable law.
Ampay may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.
Any updated version will be published on this page with a revised "Last Updated" date. We encourage users to review this page periodically.
If you have questions, concerns or requests regarding this Privacy Policy or the handling of your information, please contact Ampay using the details below:
Email: privacy@ampay.in
Customer Support: support@ampay.in
Address: 2nd Floor, Lane No-1 Shasatri Nagar colony, In front of IP Mall, Sigra Varanasi 221010
By continuing to use Ampay's website, platform or services, you acknowledge this Privacy Policy and agree to the collection and use of information as described herein, subject to applicable law.